Shipping

We use Australian Post for all our shipping.

We offer free standard shipping within Australia for orders over $120 (excluding shipping).

For orders less than $120, standard shipping within Australia is charged at a flat rate of $9.50.

Orders sent via standard shipping usually arrive within 3-6 working days from the day of dispatch. As soon as your order is dispatched, you will receive an email confirmation and track number.

Express Domestic Shipping – select this option at check-out if you really need to receive your order as quickly as possible within Australia and sent it via Express Post. While we always do our best to dispatch orders as soon as possible, selecting this option will bump you to the front of the queue.  This option is charged as an additional $5 shipping fee.

Please contact us at contact@elubabysignature.com.au as soon as you place your order to discuss if you need your order urgently or by a particular date, so, we can give you more specifics on expected delivery time-frames or shipping options.

Once your order has been shipped, ELU BABY Signature can accept no responsibility for loss, delivery delay or any damage to your package. This can be a result of a delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight. Safe drop is performed at the customer’s risk and ELU BABY Signature is not liable for parcels that show as delivered with safe drop and go missing.

If you have any further questions feel free to contact me at contact@elubabysignature.com.au

I am always happy to assist if we possibly can!

 

Patricia De Matos